These terms govern your use of our services and establish the agreement between you and Flowfinds Solutions Kft. (trading as ASP Consulting & Engineering).
Effective: May 14, 2026 | Version: 2.0
Trading name: ASP Consulting / ASP Consulting & Engineering
Registered company: Flowfinds Solutions Korlátolt Felelősségű Társaság (Flowfinds Solutions Kft.)
Registered address: 2141 Csömör, Mező utca 11., Hungary
Company registration number: 13-09-242910
VAT number: HU32903081
Email: [email protected]
"ASP Consulting", "ASP Consulting & Engineering" and "ASP" are business/trademark names used by Flowfinds Solutions Kft.
These Terms of Service govern all IT consulting, AI development, software development, system integration, automation and related services provided by the Service Provider.
Individual proposals, order forms, or contracts may deviate from these terms. In case of deviation, the individual written agreement takes precedence.
Deliverable-based services include any work where the Service Provider creates a concrete, transferable result. Examples: software modules, chatbots, dashboards, document processing systems, API integrations, automation workflows, technical documentation, prototypes, MVPs, AI-based system components.
For deliverable-based services, the scope of performance is precisely defined in the individual proposal or order form.
Due diligence-based services include any consulting, auditing, support or strategic services where the Service Provider provides professional care, analysis, recommendations or support, but does not guarantee specific business results. Examples: AI audits, AI maturity assessments, workshops, consultations, strategic analysis, technical consulting, support, system monitoring, monthly consulting engagement.
The Service Provider performs tasks with professional care but does not guarantee that the Client will achieve specific revenue, profit, cost reduction, customer numbers or other business results.
The Client may contact the Service Provider via email, web form, phone or other electronic means. Contact alone does not create a contract or obligate the Service Provider to provide services.
A contract is formed when:
The Service Provider is only obligated to perform tasks that are explicitly listed in the individual proposal, order form or contract.
Any work, function, modification, integration, documentation, testing, design, data processing or other task not explicitly listed in the accepted scope is not part of the service.
Requests outside the scope constitute new tasks or change requests, which the Service Provider may perform for additional fees under a separate agreement.
Service fees may be: fixed fee, hourly rate, milestone-based, monthly fee, or according to individual proposal.
Unless otherwise agreed in writing, the general payment schedule is:
The Service Provider may condition the start of work on receipt of the full deposit.
Payment is deemed completed when the full amount is credited to the Service Provider's bank account.
Delivery deadlines are specified in the individual proposal, order form, or contract.
Deadlines automatically extend for any delay caused by the Client, including but not limited to: late deposit or partial payment; delayed provision of access; lack of required information; delayed document delivery; delayed decisions or approvals; unavailability of contact person; client-side system failure; third-party delays if attributable to the Client.
The Client is obligated to:
Lack of or delayed Client cooperation may result in extended delivery deadlines, suspended performance, or additional fees.
The Service Provider acts independently based on its own professional judgment during service delivery.
The Service Provider has the right to determine: the development methodology used; the technical solution direction; the development order; the experts involved; the tools employed; the internal review and quality assurance process.
Client instructions may not extend to technical details that fall within the Service Provider's independent technical judgment.
The Service Provider may engage subcontractors, partner engineers, technical experts, and other contributors to deliver services without the Client's prior consent.
The Service Provider is responsible to the Client for the work of engaged contributors under applicable law and these terms. Engaging partner engineers or subcontractors does not modify the contractual relationship between the Client and the Service Provider.
If the Client gives an instruction, expectation, or change request that is professionally unjustified, unreasonable, disproportionate, technically risky, or contrary to the project goal, the Service Provider will notify the Client.
If the Client insists on such instruction despite the notification, the Service Provider may: refuse to execute the instruction; execute it at the Client's sole risk; or request additional fees and deadline modification.
The Service Provider is obligated to refuse any instruction that would violate law, contravene authority decisions, endanger the safety of persons or property, or infringe third-party rights.
For deliverable-based services, the Service Provider notifies the Client via email, repository, demo environment, document, file sharing, or other agreed means that performance is complete.
The Client is obligated to review the deliverable promptly, but no later than 10 business days.
If the Client does not send bug report or change request within 10 business days, the deliverable is deemed accepted. Minor bugs that do not prevent the intended use of the deliverable do not prevent acceptance.
The Service Provider fixes legally reported, within-scope bugs within a reasonable timeframe.
The following are not considered bugs:
The Service Provider may provide a separate quote for out-of-scope modifications.
AI-based systems operate probabilistically, not always deterministically.
The Client acknowledges that: AI models may make errors; AI output quality depends on input data; external providers may modify model behavior; API prices, speed, availability, and policies may change; human review is required before critical decisions; the Service Provider does not guarantee complete accuracy of AI outputs.
The Service Provider is not liable if the Client uses AI output without human review for legal, financial, healthcare, employment, regulatory, or other high-risk decisions.
The Service Provider may use third-party services during delivery, including but not limited to: AI APIs, cloud providers, hosting providers, database providers, email providers, analytics systems, version control systems, communication and project management tools, external integrations.
The Service Provider is not liable for third-party service errors, outages, delays, price changes, API changes, security incidents, or policy changes, unless explicitly agreed otherwise in writing.
If the subject of service is software, documentation, system, configuration, or other work protected by copyright, the Client receives perpetual, exclusive, globally unlimited usage rights to the specific deliverable created for them after full fee payment.
The Service Provider retains: general know-how; methodologies; frameworks; templates; prompt structures; internal development tools; previously created code snippets; reusable components; architectural patterns; non-client-specific solutions. The Service Provider may use these in other projects, provided it does not violate the Client's business secrets or rights.
The parties are obligated to handle confidentially all data, information, documents, business, technical, financial, or strategic information learned from the other party during the service. Confidential information may not be used for purposes other than service delivery, or disclosed to third parties, except where: the other party consents in writing; law or authority decision obliges disclosure; information is publicly accessible; the receiving party lawfully learned it from another source. The confidentiality obligation survives termination of the contract.
The Service Provider processes personal data only to the extent necessary for contract formation, performance, invoicing, compliance with legal obligations, and enforcement of legal claims.
The detailed rules for data processing are set out in the Privacy Policy available on the website.
If the Client provides or makes accessible personal data of third parties to the Service Provider during the project, the Client must ensure they have an appropriate legal basis for this.
If the service involves processing personal data, the parties may enter into a separate data processing agreement.
The Service Provider does not guarantee that:
The Service Provider is not liable for:
The Client is responsible for: backing up their own data; protecting their systems; securing their access; accuracy of provided data; their own business decisions.
The Service Provider's total liability — where permitted by law — is limited to the net fee actually paid by the Client for the specific individual service.
If service delivery becomes impossible after order acceptance due to reasons in the Client's sphere, the Service Provider is entitled to retain the already paid deposit and is entitled to compensation for work already performed.
If the value of work performed exceeds the deposit amount, the Client must pay the difference.
If performance becomes impossible due to reasons in the Service Provider's sphere, the Service Provider refunds the deposit, unless the Client has already received partially accepted performance or parties agreed otherwise.
For ongoing or indefinite services, either party may terminate the legal relationship with 30 days written notice, unless the individual agreement states otherwise.
For already ordered, signed, or accepted individual services, termination does not affect fees for work already performed, due payment obligations, or already committed deliveries.
Either party may terminate the contract with immediate effect if the other party commits a material breach and fails to remedy it within 10 business days of written notice. Material breach includes: payment delay; unauthorized data disclosure; breach of confidentiality; illegal use; sustained lack of cooperation; infringement of third-party rights; use of the service for illegal purposes.
Payment, confidentiality, liability, data protection, and intellectual property provisions survive contract termination.
The parties agree that communication related to the service primarily takes place electronically. Communication sent by email or other text-based electronic message is considered written communication if sent to or from the contact addresses provided by the parties. An electronic message is considered delivered at the time of sending, unless the sending system indicates a delivery error. The parties must notify changes to their contact details within 3 days. Consequences of failing to do so are borne by the defaulting party.
The Service Provider may only identify the Client by name, logo, or identifiable means as a reference with the Client's prior written consent.
The Service Provider may unilaterally modify these Terms. The modified Terms take effect upon publication on the website, unless the Service Provider specifies a later effective date. Modification does not affect already accepted individual proposals, order forms, or contracts, unless parties agree otherwise.
Hungarian law applies to these Terms and the parties' legal relationship.
For matters not regulated by these Terms, particularly the provisions of Act V of 2013 on the Civil Code apply.
The parties endeavor to resolve disputes primarily through negotiation. If negotiation fails, the Hungarian court with jurisdiction and competence is authorized to decide the dispute.
If any provision of these Terms is invalid or unenforceable, this does not affect the validity of the remaining provisions.
The invalid or unenforceable provision must be replaced with a valid provision that most closely approximates the original economic and legal purpose.
These Terms are prepared in Hungarian. In case of any discrepancy between a translation and the Hungarian version, the Hungarian version prevails.
If you have any questions about these Terms of Service, please contact us:
Flowfinds Solutions Kft. (ASP Consulting & Engineering)
Email: [email protected]
Phone: +36 70 407 9949
Address: 2141 Csömör, Mező utca 11., Hungary
Company reg.: 13-09-242910 | VAT: HU32903081